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 FAQ 

  • What time does the show start?
    On both Saturday and Sunday, doors open at 12:00PM and the first artist will take the stage at 1:30PM!
  • Can I upgrade my GA ticket to a VIP ticket?
    We will share a one time option to upgrade your ticket(s) as we get closer to the event, be on the lookout for an announcement soon!
  • Can I submit my band to play HeartSupport Fest?
    Thank you for your interest. Unfortunately, our lineup is complete for our February 2023 festival.
  • Is HeartSupport Fest an all ages event?
    Yes, HeartSupport Fest is an all ages event. If bringing children please consider the importance of ear protection! It's gonna get loud!
  • I'm bringing a child, will they be free?
    Children under the age of 2 are free, all other guests are expected to purchase a ticket.
  • I'm a photographer, can I apply for a media pass?
    There are limited media pass slots available. Please submit all media requests to amy@atomsplitterpr.com!
  • Are you accepting applications from Vendors?
    Vendor space is limited, please fill out an application to be considered! Vendor Application
  • Can I apply to be a volunteer?
    Volunteer applications are currently closed, thanks to all that applied!
  • Will there be ADA accommodations?
    Absolutely, please email us at info@heartsupportfest.com so we can make sure to share ADA accommodations when the site map and schedule becomes available.
  • Can I camp at the fairgrounds?
    Camping is not permitted at the Central Florida Fairgrounds.
  • What is your cancellation policy?
    We’ve partnered with our friends at AXS on ticketing for this event, please see cancellation policy here. “If your event is canceled, we’ll automatically refund the credit card used for purchase* (usually within 30 business days of the cancellation announcement).”
  • Will parking be available?
    Ample, paid parking is available on site, we will share more details as we get closer to the event.
  • Does the venue allow re-entry?
    No, the venue does not allow re-entry, please ensure that everything you will need for the event is brought in with you.
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